About the Job:
The contractor shall, for the duration of the contract, be responsible for managing the services of the Network and Endpoint Protection Center. This includes designing the center's systems in accordance with best industry practices, updating the design based on the client’s requirements, resolving complex technical issues related to the center’s systems, monitoring alerts and incidents, responding to them accordingly, preparing and maintaining the center’s technical documentation, reviewing system reports, and providing monthly, quarterly, semi-annual, and annual reports, or as requested by the client.
• Systems Management: Oversee the operation and maintenance of network and endpoint protection systems and ensure their integration with other security platforms.
• Data Analysis: Analyze security data to identify patterns and potential threats, and provide necessary recommendations.
• Incident Response: Lead the incident response team and coordinate efforts to detect, analyze, and contain cybersecurity threats.
• Policy Development: Establish and update security policies and procedures to ensure compliance with industry standards.
• Reporting: Prepare periodic reports for senior management on the organization’s cybersecurity posture and any handled incidents.
• System Integration: Ensure the integration of network and endpoint protection systems with other security systems such as SIEM and NDR to maintain smooth data flow.
• Auditing: Conduct regular audits to verify the effectiveness of security controls and identify any vulnerabilities.
The contractor shall provide technical support services for 8 hours per day, excluding Fridays, Saturdays, and official holidays. Operational plans shall be developed and coordinated with the client to ensure efficient system management.