We are seeking a highly motivated and skilled Cyber Security Operations Support Engineer to join our Privileged Access Fleet. In this role, you will be part of a dynamic team responsible for designing, implementing, and supporting scalable Privileged Access Management (PAM) solutions. You will work closely with development teams in an Agile environment, contribute to global application architecture decisions, and ensure the stability and reliability of production systems. This position requires a strong troubleshooting mindset, infrastructure knowledge, and knowledge of application deployment methodologies.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Operations Support Engineer position at Director level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Provide operational support for critical Privileged Access systems and act as a subject matter expert.
Design and maintain PAM solutions, leveraging both industry-standard tools and custom-built applications.
Collaborate with internal teams, external vendors, and end users to resolve complex issues and ensure seamless operations.
Develop automation scripts and tooling using Python, PowerShell, or Shell to improve efficiency and reduce manual processes.
Create and maintain comprehensive documentation for operational workflows and delegate tasks to outsourced L1/L2 teams as needed.
Identify opportunities to enhance system stability, recovery time, and supportability through automation and process optimization.
Participate in Agile ceremonies and contribute to continuous improvement initiatives.
What you'll bring to the role:
Proficiency in Unix/Linux and Windows environments.
Intermediate knowledge of scripting languages (PowerShell, Python).
Hands-on experience with Privileged Access Management (PAM) solutions.
Strong knowledge of Identity and Access Management (IAM) and Privileged Identity Management (PIM) concepts and tools.
Familiarity with Site Reliability Engineering (SRE) principles and ITIL disciplines (release, change, configuration management).
Strong understanding of security principles and experience working in regulated environments.
Knowledge of automation/orchestration tools and mindset for process optimization.
Ability to quickly learn proprietary technologies.
Azure experience is a plus.
CISSP or similar certification preferred but not mandatory.
Soft Skills:
Strong interest in cybersecurity and operational excellence.
Excellent written and verbal communication skills for documentation, presentations, and stakeholder interactions.
Ability to work effectively in globally distributed teams and manage periodic on-call responsibilities.
Self-starter with a collaborative mindset, valuing teamwork in an operations-driven environment.
Goals & Growth Opportunities:
Gain deep familiarity with firm technology and tooling.
Actively contribute as part of an Agile squad.
Support and enhance in-house developed applications and systems.
Drive innovation through automation and process improvements.
#LI-FT1 #BPTECH #LI-hybrid
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.