Our client, a foremost payment, telecom, and enterprise solutions company licensed by the Nigerian Communications Commission (NCC) as a Mobile Virtual Network Operator (MVNO) in Nigeria, seeks a Sales Account Manager – Enterprise & Cybersecurity Solutions to drive and promote cybersecurity business, products, and services.
JOB SUMMARY
The Account Manager (Cybersecurity Focus) will be responsible for managing key customer relationships, driving new business across cybersecurity solutions, and ensuring exceptional customer experience from pre-sales to post-deployment. This role requires strong technical understanding of cybersecurity products, excellent relationship-building skills, and the ability to translate customer needs into actionable solutions and results.
KEY RESPONSIBILITIES
• Own full sales lifecycle for enterprise and upper mid-market customers.
• Drive revenue across all cybersecurity portfolios: Fraudnet, Portnox, Sophos & Fortinet, ImmuniWeb, Keeper Security, Commvault, Qualys, Veracode, Imperva, VMware, and others.
• Develop, monitor, and review strategies to drive sustainable and profitable cybersecurity solutions to ensure continuous volume and revenue growth.
• Deliver accurate pipeline, revenue forecasting, and management of cybersecurity business performance in line with approved commercial objectives.
• Establish best-practice sales and account management processes to grow the cybersecurity business.
• Maintain strong relationships with new and existing partners and potential customers to expand cybersecurity footprint across regions.
• Develop product design frameworks to guide product lifecycle management, ensuring product–market fit and sustainable ROI.
• Provide ongoing advisory and deep knowledge of the Nigerian cybersecurity market to potential partners.
• Review market trends, industry context, and implications for cybersecurity solutions in Nigeria.
• Stay abreast of new rules, pricing, and regulatory changes to support the company’s enterprise business strategic goals.
• Collaborate actively with commercial, planning, and operations teams to prioritize product launches and resolve issues to enhance customer experience.
EXPERIENCE
• Minimum of 4 years’ experience in strategic account/sales roles within IT, Software, Telecoms, or related industries.
• Bachelor’s degree/equivalent in Business Administration, Electrical Electronics Engineering/Computer Science/Information Technology.
• Hands-on functional understanding of multiple cybersecurity solutions such as Qualys, Check Point, Cisco, Juniper, Fortinet FortiGate, Palo Alto, etc.
• Practical knowledge of security, vulnerability assessment, and penetration testing tools.
• Strong selling, account management, and sales strategy development skills in a fast-paced mobile network environment.
• Ability to meet or exceed quarterly and annual targets.
• Provide technical pre-sales support to customers, partners, and resellers; including product evaluations, consultation, and collaboration with product, marketing, R&D, and post-sales teams.
• Strong client relationship management, interpersonal skills, and customer-oriented mindset.
• Applied knowledge of business planning, product management, and budget management.
• Ability to maintain confidentiality and protect sensitive business information.
• Ability to work independently, resolve complex issues, and deliver business outcomes.
• Provide technical leadership to enterprise customers across pre-sales functions including evaluations, consultation, post-sales advocacy, and proactive needs assessments.
• Deliver consistent product training, technology updates, release updates, and roadmap insights.
• Stay abreast of new rules, pricing, and regulatory trends to be able to support the Enterprise Business strategic goals.
• Actively collaborate with commercial functions, planning, and operations teams to prioritize product launches and issues resolution in order to boost customer experience.
SKILLS & COMPETENCIES
• Fluent in English.
• Strong understanding of cybersecurity solutions (Qualys, Check Point, Cisco, Juniper, Fortinet FortiGate, Palo Alto).
• Strong consultative selling, negotiation, and relationship-building skills.
• Excellent written communication and presentation skills; ability to explain technical concepts to non-technical stakeholders, from firewall administrators to C-Level executives.
• Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms.
ATTRIBUTES
• Results-driven, self-motivated, and able to work independently.
• Strategic thinker with strong problem-solving capabilities.
• Willingness to travel for client meetings and industry events.