Position Overview
This role serves as the internal bridge between the business and its managed security partners, owning day-to-day security operations across Arctic Wolf (SOC-as-a-Service), Huntress, SentinelOne endpoint platforms.
The Security Operations Analyst is responsible for ensuring the effectiveness, coverage, and continuous improvement of endpoint protection, detection, and response capabilities. This individual plays a critical role in triaging security events, reducing alert noise, and coordinating timely response actions across internal stakeholders and external partners.
Security Operations & Incident Response| MDR Partnership, endpoint security, and operational response
- Serve as the primarily liaison to Arctic Wolf, managing escalations, turning alert fidelity, and ensuring SLA adherence.
- Administer and optimize Huntress and SentinelOne deployments – including agent health, coverage gaps, policy configurations, and exclusion management.
- Triage and response to incidents surfaced by the third-party SOC, coordinating containment and remediation with internal stakeholders.
- Refine detection rules, dashboards and reporting to reduce noise and surface high-signal alerts.
- Review and action Arctic Wolf tickets and Huntress/SentinelOne findings daily.
- Maintain endpoint scanner coverage across the environment, tracking and resolving unmanaged or unhealthy agents.
- Partner with IT and business teams to ensure security tooling does not disrupt operations.
- Document incidents, response actions, and lessons learned.
Cloud Security Architecture & Modernization| Secure AWS design, cloud governance, and modernization
- Gain exposure to secure AWS architectures, including governance guardrails and scalable security patterns.
- Support secure standards for cloud modernization, application migrations, and cloud-native development.
- Participate in security reviews and continuous posture improvement efforts.
Security Governance, Risk & Compliance| Control frameworks, risk management, and audit readiness
- Support enterprise security policies, stands, and control frameworks aligned to NIST and CIS benchmarks.
- Assist with control assessments, evidence collection, and audit readiness activities.
- Partner in remediation tracking and risk communication efforts.
Identity, Access & Zero Trust Security| Enterprise identity protection and Zero Trust support
- Assist in maintaining Microsoft 365 and Entra security baselines, including MFA and Conditional Access.
- Support identity governance and least privilege enforcement.
- Gain exposure to identity integrations and access control models.
Enterprise Data & Platform Security| Protection of data platforms and enterprise integrations
- Manage security for enterprise data platforms and SaaS integrations.
- Assist in monitoring and protection of data access and usage patterns.
Stakeholder & Executive Engagement| Cross-functional partnership and communication
- Partner with technology and business teams to support secure operations.
- Communicate security issues in clear, business-relevant terms.
- Contribute to documentation, reporting, and continuous improvement efforts.
Requirements
Education and Experience
- 2-4 years of experience in Information Security, Security Operations, or IT Security
- Direct experience with EDR platforms (SentinelOne and/or Huntress preferred)
- Experience working with or alongside managed SOC/MDR providers
- Strong ability to triage and prioritize security alerts
Technical & Professional Expertise
- Familiarity with endpoint security tools and alert management workflows
- Understanding of incident response fundamentals
- Ability to translate technical security issues to non-technical stakeholders
- Strong organizational and critical thinking skills
Preferred Experience
- Working knowledge of Arctic Wolf, Microsoft 365, Entra, or similar platforms
- Exposure to AWS environments and cloud security concepts
- Familiarity with security frameworks (NIST, CIS)
- Experience in environments with third-party SOC or MDR providers
Key Competencies
- Strong attention to detail and operational ownership
- Analytical mindset with sound judgment
- Ability to manage multiple priorities
- Collaborative and team orientated
- Clear written and verbal communication