Senior Cyber Security Incident Response Analyst

Job Description:

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Role Overview

The Senior Cyber Security Incident Response Analyst is responsible for leading and executing advanced incident response, analysis, containment, and remediation activities across enterprise environments. The purpose of this role is to work as part of the cyber security team to implement an organised approach to addressing and managing security breaches or cyber-attacks. Performing investigations and providing reports with root cause analysis, which will be used as strategic programs of work to improve the overall security assurance of dentsu. This role requires deep technical expertise in threat analysis, digital forensics, and security operations, as well as strong communication skills for stakeholder engagement and reporting.

Key accountabilities

• Lead investigations of complex security incidents, including malware outbreaks, phishing campaigns, insider threats, and advanced persistent threats (APTs).
• Engage with other teams to mitigate cyber security threats, improve processes, and improve security posture
• Analysing threat intelligence for relevancy, impact, and exposure.
• Perform root cause analysis and develop containment and eradication strategies.
• Conduct log analysis utilising SIEM, IPS, Firewall, Proxy, AV and other to determine the extent of a compromise and for investigation purposes.
• Trawl vulnerability intelligence datasets to provide early warning of threats to the business.
• Utilise threat intelligence to identify indicators of compromise (IOCs) and tactics, techniques, and procedures (TTPs)
• Maintain current knowledge of tools, techniques, and procedures of attackers
• Keep up to date on current Advanced Persistent Threats and mitigation techniques.
• Conduct research pertaining into cyber threats, campaigns, vulnerabilities, and technological advances in combating unauthorised access.
• Threat Hunting - Investigate alerts, anomalies, errors, intrusions, and malware for evidence of compromise.
• Take ownership of managing cyber security call queues ensuring tickets are closed based on defined SLOs.
• Assist Head of Cyber Security with daily, weekly, monthly management tasks
• Assist Head of Cyber Security with reporting tasks
• Required to act as on call analyst for one week every 6 weeks

Professional skills

• Must possess excellent analytical, troubleshooting, and problem-solving skills.
• Possess a high level of capabilities in research, data collation and data analysis
• Excellent organisation and time management skills.
• Able to handle and manage multiple deadlines, and to effectively perform during high pressure or stressful situations.
• Good presentation skills both verbal and written on both technical and non-technical information. With strong attention to detail.
• Very good organisational and communication skills, with the ability to build relationships with peers.
• Experience producing security documentation and other technical analysis reports
• Experience working in a team-oriented, collaborative environment.
• Experience managing and mentoring junior analysts

Key Experiences

• Demonstrates a good knowledge and understanding of cyber security attack techniques and threats, with a strong technical background.
• Ability to quickly identify indication of compromise and take appropriate action to contain, mitigate or eradicate. 

We offer you:

• Interesting international projects, where you can gain new/relevant experience
• Dynamic environment where you will never happen to fell into a routine work
• Possibility to grow with every new project
• Start-up agile atmosphere
• Friendly international team of creative minds

Why choose Merkle? 

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients. 

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions. 

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

Our benefits in the Czech Republic include:

• 5 weeks of vacation       
• 2 Volunteering days to share the kindness of your heart with others     
• Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being.        
• Flexible working hours and home office possibility     
• Full access to Dentsu Academy, our global online learning platform           
• Dog-friendly office    
• Edenred meal vouchers and cafeteria points            
• Team events: company parties, breakfasts, etc.          
• Snacks and drinks at the office            
• Referral bonus program          
• Laptop + equipment    
• Corporate mobile subscription        
• Flexible hybrid home office working conditions

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." 

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE

#LI-hybrid

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