GoTo Technologies USA, LLC

GoTo Technologies builds the infrastructure layer for remote and hybrid work - cloud communications, IT management, and endpoint support at a scale that makes it a high-value target. The company serves more than 800,000 customers globally through its unified platform, meaning the attack surface spans real-time voice, video, messaging, and remote device management across hundreds of thousands of business environments. That's not a theoretical threat model; it's a daily operational reality for anyone securing the stack. The product portfolio runs from GoTo Connect (unified communications) and GoTo Meeting (video conferencing) to GoTo Resolve , the IT support and management tool that touches endpoints directly. The technical domains include cloud communications, AI, and machine learning - each introducing distinct security considerations, from authentication and encryption to model integrity and data handling at rest. With 1,000–5,000 employees worldwide and a headquarters in Boston, the engineering and security org operates at the intersection of product complexity and customer trust across global markets. The work here is about defending a platform that businesses rely on to stay connected and operational. That means securing real-time collaboration systems, protecting customer data across a massive multi-tenant environment, and building resilience into IT management workflows that have direct access to company devices and networks.