Company Overview
REST Solution offers a full range of outsourced IT support and cybersecurity services at a fair price. We are committed to help companies scale and grow by streamlining IT operations, minimizing downtime and improving productivity. In the process, we also help companies save costs and plan for their IT expenses. We proudly offer exceptional customer service that goes beyond mere delivery of IT support.
Our engineers go the extra mile to enable you to reach your business goals with ease.
Job Summary
As a T1 Security Engineer, you will play a key role in maintaining the security posture of our organization and customer by assisting with security operations, incident response, vulnerability management, and security awareness initiatives.
This is an entry-level position ideal for candidates passionate about cybersecurity and looking to build a strong foundation in the field.
Duties and Responsibilities
- Monitor and analyze security events and alerts generated by security systems, such as Endpoint Detection and Response (EDR), Intrusion Detection systems (IDS), security information and event management (SIEM), Extended Detection and response (XDR) tools, and log management systems.
- Investigate security incidents and potential threats, escalating to higher-level security personnel as necessary.
- Conduct vulnerability assessments and assist with vulnerability management activities, including identifying, tracking, and remediating security vulnerabilities.
- Assist in the deployment and management of security tools and technologies, such as firewalls, EDR software, and intrusion prevention systems.
- Support the implementation and maintenance of security controls, policies, and procedures to ensure compliance with industry standards and regulations.
- Prepare and present reports on security metrics, incidents and vulnerabilities.
- Participate in the documentation of security processes, procedures, and incident response plans.
- Collaborate with other teams to perform security-related activities, such as user access reviews, security awareness training, and security incident response drills.
- Stay up to date with the latest security threats, vulnerabilities, and industry best practices, and share knowledge with the team.
- Contribute to security awareness initiatives by educating employees on cybersecurity best practices and promoting a culture of security within the organization.
- Provide basic technical support and guidance to end-users on security-related issues.
- Collaborate with T2 and T3 security engineers to gain knowledge and skills in advanced security practices and technologies.
- Coordinating all change and release management activities during the course of projects.
Information Security
- Comply with all organizational information security policies, procedures, and best practices, including proper handling of sensitive data, use of approved systems, and adherence to access control measures.
- Actively contribute to maintaining the organization's information security by participating in required training, reporting potential security incidents, and promoting a culture of security awareness in daily activities.
Requirements
- Bachelor degree in Computer Science, Information Security, or a related field and 1 year work experience).
- Basic understanding of cybersecurity principles, concepts, and best practices.
- Familiarity with security technologies and tools, such as EDR, MDM, Firewalls, IDS/IPS, SIEM, antivirus software, and vulnerability scanners.
- Knowledge of common network protocols and technologies.
- Strong problem-solving and analytical skills, with the ability to investigate and respond to security incidents.
- Excellent communication and interpersonal skills to collaborate effectively within a team and interact with stakeholders.
- Eagerness to learn and develop new skills in the field of cybersecurity.
- Relevant certifications such as CompTIA Security+, or Certified Ethical Hacker (CEH) are a plus.
- Understanding of scripting languages (e.g., Python, PowerShell) is a plus.
Working Conditions
- Able to work on a shifting schedule and willing to work on local holidays and weekends ( 4 shifts will be done to cover 24/7)
- Able to work on a hybrid set up ( 3 days at Manila Office onsite and 2 days remotely)
Key Competencies
Ability to work in a fast-paced environment
Team Player with initiative