Job Description
- Maintain and improve presales processes, tools, and templates (e.g., proposal formats, PoC documentation)
- Work with sales operations to track funnel, pipeline health, PoC timelines, and project tracking
- Ensure alignment between product capability, customer expectation, and delivery capability
- Monitor solution performance during PoCs and ensure timely resolution of technical issues
- Train internal stakeholders (technical, sales, delivery, operations) on new solution offerings or updates to tools/processes
- Act as the bridge between sales and technical teams, ensuring proposed solutions are both technically sound and meet customer requirements
- Undertake any other related task as assigned by the seniors
- Collaborate with sales and finance teams to build accurate cost models for proposed cybersecurity solutions
- Ensure all components—hardware, software, licenses, subscriptions, and services—are priced accurately
- Understand and align solutions to the clients security budget and financial constraints
- Work with sales to develop commercially competitive offers without compromising solution integrity
- Build healthy working relationships with the customer
- Engage with clients to understand their business goals, security challenges, technical environments, and risk posture.
- Translate customer concerns into technical requirements and align them with appropriate solutions
- Set up and run PoCs to validate product fit and performance in the customers environment.
- Help customers understand how to maximize value from the solution and improve their security posture
- Conduct regular training sessions for internal sales teams on cybersecurity products, services, and evolving threat landscapes
- Provide training and onboarding sessions to customers post-sale or during PoCs
- Stay current with industry and vendor certifications
- Facilitate knowledge transfer between presales, delivery, and product teams
- Provide other functions with support beyond scope of responsibilities to achieve common organizational goals
- Evaluate and help implement new tools or platforms to streamline the presales workflow (e.g., demo environments, proposal automation tools).
- Undertake any other tasks requested by the seniors
Person Specification
- Bachelor's Degree related to IT or Engineering
- Knowledge in Cybersecurity Domains such as Network Security, Endpoint Security, Cloud Security, Data Protection
- Possesses strong leadership skills, is self-motivated, and actively engages in self-learning.
- Excellent communicator, team player, and a person capable of translating plans into action
- 3–7 years experience in cybersecurity, with 2–5 years in presales, technical consulting, or solution architecture roles
- Familiarity with supporting RFPs, PoCs, demos, and pre/post-sales transitions
- Masters degree in Cyber Security is optional but will be added advantage
- Professional certifications in the area of cyber security are added advantage