Building on decades of experience in delivering managed security services to some of the world’s largest and highest-profile companies, the LevelBlue Security Operations Center (SOC) has a dedicated team of security analysts who are solely focused on helping customers protect their business by identifying and disrupting advanced threats around the clock. The LevelBlue Managed Threat Detection and Response SOC analyst team handles daily security operations for our customers so their existing security staff can focus on strategic work.
• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
Key Responsibilities:
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- Analyzing alarms and logs originating from customer’s infrastructure to identify security threats, vulnerabilities and provide recommendations on remediation.
- Leverage alarms generated by a SIEM and analyze respective logs within an environment to determine and categorize threats against networks - escalating potential true-positive threats, while categorizing and tagging false-positive threats.
- Effectively communicate to customers through verbal and written communications, in accordance with Service Level Agreements.
- Perform regular shift turnovers to ensure effective transfer of knowledge to the next shift
- Monitoring shared inbox and customer hotline for live customer interaction and 24x7 customer support
- Monitor and analyze security events using SIEM systems and other security tools.
- Identify and respond to security incidents, ensuring timely resolution and mitigation.
- Collaborate with team members and stakeholders to communicate security incidents and updates effectively.
- Stay current with the latest cybersecurity trends, threats, and intelligence to ensure proactive defense measures.
- Contribute to the continuous improvement of our Security Operations Center (SOC) processes.