GoTo Technologies builds the infrastructure layer for remote and hybrid work - cloud communications, IT management, and endpoint support at a scale that makes it a high-value target. The company serves more than 800,000 customers globally through its unified platform, meaning the attack surface spans real-time voice, video, messaging, and remote device management across hundreds of thousands of business environments. That's not a theoretical threat model; it's a daily operational reality for anyone securing the stack.
The product portfolio runs from GoTo Connect (unified communications) and GoTo Meeting (video conferencing) to GoTo Resolve, the IT support and management tool that touches endpoints directly. The technical domains include cloud communications, AI, and machine learning - each introducing distinct security considerations, from authentication and encryption to model integrity and data handling at rest. With 1,000–5,000 employees worldwide and a headquarters in Boston, the engineering and security org operates at the intersection of product complexity and customer trust across global markets.
The work here is about defending a platform that businesses rely on to stay connected and operational. That means securing real-time collaboration systems, protecting customer data across a massive multi-tenant environment, and building resilience into IT management workflows that have direct access to company devices and networks.
