GlobexPeople operates as PeoplePlusTech, Inc., a business process outsourcing firm founded in 2007 that focuses on IT and data center staffing. The company runs staff augmentation, outsourcing, and offshoring operations with U.S.-based management overseeing offshore delivery teams. CEO Tina Moriss leads operations that span contact centers, managed IT support, and contractor placement for enterprise clients including Fortune 500 companies in sole-provider arrangements.
The technical infrastructure runs on enterprise-grade tooling: ServiceNow for service management, Microsoft Azure for cloud operations, and security platforms including Microsoft Defender and Carbon Black. Operations teams work across PowerShell, Python, Linux, and Windows environments with PostgreSQL and SQL database management. Configuration management relies on Ansible, while asset management runs through Flexera and FlexNet Manager. Identity and endpoint control uses Active Directory, SCCM, and JAMF, with Splunk handling log aggregation and monitoring.
The staffing model centers on agent recruitment and contractor management, claiming 14+ years of specialized recruitment experience with an 8% attrition rate against higher industry averages. Services include contact center operations, managed operational support for routine administrative tasks, and IT workforce placement. The offshore model aims to reduce client overhead while maintaining service delivery quality through retention-focused HR strategies and local market expertise in unspecified offshore locations.