Account Manager – Cloud & Cybersecurity (Distribution)

Summary

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES
Revenue Growth & Customer Acquisition

• Drive new customer acquisition and expand revenue within existing accounts across cloud marketplaces and MSP ecosystems.
• Identify, pursue, and close new business opportunities aligned with cloud, cybersecurity, and managed services offerings.
• Build and execute strategic account plans to grow revenue, wallet share, and customer engagement.
• Track, forecast, and report on pipeline performance and quarterly revenue goals.

Cloud Platform & Marketplace Management

• Manage business relationships and growth initiatives with partners such as:
  • Microsoft Azure
  • AWS (Amazon Web Services)
  • Ingram Micro Cloud
  • TDS Cloud
  • D&H Cloud
  • Pax8
  • Regional & national MSP partners
• Understand marketplace listing processes, product positioning, billing models, and go-to-market programs specific to each platform.
• Support onboarding, enablement, and activation of partners within cloud marketplaces.

Cybersecurity Expertise

• Act as a trusted advisor to partners, providing insights on cybersecurity solutions, industry threats, and best practices.
• Align cloud and cybersecurity offerings to partner needs and customer requirements.
• Collaborate with internal product, operations, and security teams to support solution design and deployment efforts when needed.

Partner Engagement & Enablement

• Conduct regular business reviews with distributors, cloud marketplaces, and MSP partners.
• Drive partner enablement sessions, webinars, and sales trainings to promote adoption of cloud and security solutions.
• Serve as the main point of contact for partner escalations, growth programs, and joint go-to-market initiatives.

Cross‑Functional Collaboration

• Work closely with sales leadership, marketing, operations, and product teams to support growth objectives.
• Provide partner and customer insights to inform roadmap decisions and program enhancements.
• Collaborate with marketing to build campaigns tailored to cloud marketplaces and MSP ecosystems.

REQUIREMENTS
Education and Experience:

• 2–5 years in account management, channel, or distribution sales within cloud technology or cybersecurity.
•  Hands-on experience with at least two of: Microsoft Azure, AWS, Ingram Micro Cloud, Pax8, D&H Cloud, TDS Cloud, or MSP partner networks.
•  Strong knowledge of cloud business models, marketplaces, and cybersecurity solutions.
• Proven ability to drive revenue, acquire customers, and manage strategic partner relationships.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel within North America as needed.

Preferred:

• Experience with distributor-led go-to-market programs.
• Prior experience in cybersecurity solution selling or distribution operations.

Benefits

Health & well-being

• Cigna Medical Plan
• Cigna Dental Plan
• EyeMed Vision Plan
• Reliance Standard Life Insurance
• Reliance Standard Long Term Disability Plan
• HealthJoy Employee Assistance Program
• Cigna Supplemental Insurance
• Lifestyle Spending Account
• Bi-Weekly Mediation Series 
• On-site Gym and shower facilities

Family

• Volunteer Day off
• Paid Time off
• Tuition Reimbursement
• Birthing Parent Match
• Pet Insurance

Office

• Recreational Zone
• Coffee & Snacks
• Parking Benefit

Other

• Benefit Hub - Discounts on travel, cars, electronics, etc…
• 401(k) retirement savings
• ESET's Charitable Contributions Program
• Referral Program

Primary location

Additional locations

Time type