Bengaluru, Karnataka, IN (On-site)1 open job
Contentstack builds an Agentic Experience Platform unifying structured content, real-time customer data, omnichannel personalization, and autonomous AI orchestration for enterprise digital experiences.
Contentstack builds the Agentic Experience Platform (AXP), a system that collapses structured content, real-time customer data, omnichannel personalization, and autonomous AI orchestration into one platform for enterprise digital experiences. That combination defines the threat model. The company holds content and brand governance workflows (Content Cloud), live customer data used for personalization (Data Cloud), and an autonomous agent layer (Agent OS) that acts on both. Every one of those surfaces is a target, and the orchestration layer in particular has to be treated as a high-privilege component.
The customer base makes the stakes legible. Air France-KLM, ASICS, Burberry, Mattel, Walmart, Mitsubishi, Steve Madden, Crocs, and Glassdoor run on the platform across airline, luxury, retail, manufacturing, and recruitment verticals. Contentstack reports 96% customer retention and 98% customer satisfaction. When a multi-tenant content and data platform serves that list, the failure modes are account takeover, cross-tenant exposure, prompt and data exfiltration through the agent layer, and supply-chain risk in integrations - not hypothetical ones.
Technically, the work spans headless CMS architecture, structured content management, real-time customer data pipelines, personalization, brand governance, and agentic AI orchestration. The team is globally distributed, with locations in Austin, Texas and Mumbai, India, and no fixed headcount disclosed. The company describes a culture combining startup pace with the operational weight of an established business, alongside community programs including Contentstack Cares, Pledge 1%, and Girls Who Code.
