CarMax exists to transform the used car buying experience from an intimidating, high-pressure negotiation into a transparent, honest transaction that customers can trust. As the nation's largest retailer of used cars, CarMax has pioneered the "no-haggle" pricing model, delivering upfront prices on every vehicle backed by CarMax Certified quality inspections and detailed history reports. With more than 240 stores across 41 states and both online and in-store shopping options, CarMax makes it possible for customers to shop for vehicles however they prefer - entirely online, at a physical location, or through a combination of both approaches.
Since opening its first store in Richmond, Virginia in September 1993, CarMax has grown into a Fortune 500 company that has disrupted the entire automotive industry. The company's mission extends beyond selling cars; they're building a platform that includes CarMax Auto Finance for financing options, CarMax Auctions for dealer-only wholesale transactions, and MaxCare extended service plans for long-term vehicle protection. By combining technology with a people-first culture, CarMax has created an environment where customers can buy cars with confidence, knowing they're getting fair prices and quality vehicles without the traditional pressures of the dealership experience.