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IT Service Desk Analyst — Hybrid Work & Cybersecurity Focus

On-siteFull timeMid-level

Melbourne, Victoria, Australia

St John Ambulance Victoria is seeking an experienced IT Service Desk Analyst to provide responsive, customer-focused support across the organisation. You will resolve service desk requests, troubleshoot hardware, software and network issues, and assist with managing Microsoft and cybersecurity platforms.

You will work closely with staff, volunteers, vendors and MSPs to maintain secure, reliable IT services and deliver an exceptional user experience, while upholding our commitment to safety and

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Locations
Melbourne, Victoria, Australia

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