SoftLabs

SoftLabs is an Australian-owned, women-led technology services firm with more than 30 years in operation, working across Australia and New Zealand. Its business splits two ways: enterprise ERP software built to replace disconnected legacy systems, and embedded specialist consulting - more than 50 onshore practitioners who sit inside client teams rather than behind an offshore ticket queue. Security is one of the named technical domains, sitting alongside systems architecture, software implementation, quality assurance and service delivery.

The threat model here is less nation-state actor than regulated-sector exposure. SoftLabs works in aged care, disability care, healthcare, government, financial services and utilities - industries where data handling, access control and audit trails carry legal weight, and where a modernisation project that gets identity or change management wrong creates its own incident class. The company is ISO-certified and states a focus on smoother operations, clearer decisions and stronger workforce capability across those engagements.

Day to day, the work looks like implementation and integration rather than product security research: ERP deployments, architecture decisions, quality gates, and ongoing service delivery alongside the client's own staff. The stated pitch for the embedded model is filling specialist skill shortages and technology capability gaps onshore. For security professionals, that translates to environments where the job is making legacy-to-modern transitions survivable in sectors that cannot afford to learn security lessons the hard way.