Driven Brands Shared Services LLC

Driven Brands Shared Services LLC operates the security perimeter for the largest automotive services network in North America. The attack surface is massive: approximately 4,800 locations across 14 countries, servicing tens of millions of vehicles annually through brands like Take 5 Oil Change, Meineke, Maaco, CARSTAR, and Abra Auto Body & Glass. Shared Services provides centralized support across this sprawling network - meaning the cybersecurity team isn't defending a single point of failure but a distributed retail and commercial infrastructure where payment systems, customer data, and operational technology converge at scale. The threat model here is fundamentally about a franchise-heavy, high-transaction-volume environment. Think point-of-sale compromise across thousands of endpoints, credential sprawl across independent operators, and the challenge of maintaining consistent security posture where consistency is operationally critical but geographically impossible to police manually. The company operates across the U.S. and 13 other countries, which means compliance surface spans multiple regulatory regimes - not just PCI DSS but regional data protection frameworks and automotive industry-specific requirements. For a cybersecurity professional, the draw is complexity. You're not securing a startup's cloud deployment; you're building and maintaining defenses for a network where the IT environment includes everything from modern SaaS platforms to legacy systems running in auto body shops. The shared services model means security decisions here propagate across every brand in the portfolio - CARSTAR collision centers, 1-800-Radiator & A/C, Auto Glass Now - each with its own operational realities but all feeding into centralized infrastructure. It's the kind of environment where architecture choices and incident response protocols have outsized impact.