The City of Philadelphia operates a sprawling municipal government serving 1.6 million residents across more than 1,000 job categories. That means the attack surface is enormous: tax portals, 311 service platforms, neighborhood action center networks, and the backend systems connecting roughly 30,000 public servants. The threat model is real - citizen PII, financial data, and critical infrastructure systems are all in play, and municipal governments have become persistent targets for ransomware and state-sponsored actors alike.
The city's digital footprint includes the Philadelphia Tax Center, a technology-driven platform for tax interactions, and 311 services, which channels resident requests and information through digital infrastructure. Securing these systems means defending endpoints across departments that historically operated in silos, enforcing access controls at scale, and maintaining resilience when downtime affects public service delivery directly.
Working here means operating within a public-sector threat environment where the stakes are civic, not commercial. Benefits reflect institutional stability: 13 paid holidays, 10 vacation days, 15 sick days, and 8 weeks of paid parental leave. The mission is straightforward - protect systems that residents depend on for essential services, in a city founded in 1682 that is still figuring out how to modernize its government at scale.
