The mission of the City of Charlotte is to ensure the delivery of quality public services and promote the safety, health and quality of life of its citizens. As the largest city in North Carolina serving over 870,000 residents, Charlotte operates under a council-manager form of government that has evolved since 1929 to meet the growing needs of a dynamic, diverse community. The city government exists to solve real challenges - from housing affordability to transportation infrastructure - creating a foundation where every resident can access opportunity and thrive.
The city's priorities focus on economic development and neighborhood development, driving growth while maintaining the quality of life that has earned Charlotte the nickname 'The Queen City.' With a commitment to transparency, innovation, and responsive governance, the City of Charlotte delivers essential services from public safety to infrastructure, ensuring the 14th largest city in the United States continues to thrive as a place where businesses grow and residents build meaningful lives.